Kaymo Privacy Policy
Last Updated: November 24, 2025
Operated by: Kaymo Inc.
Contact: privacy@kaymo.me
1. Overview
Kaymo respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform (the “Service”).
Note: Kaymo provides a wellness and educational tool, not a medical diagnostic service. Information you share is used to deliver the Service and to improve our internal technology and research capabilities.
2. Information We Collect
We collect information you provide directly and automatically when you use Kaymo.
2.1 Information You Provide
- Account Information: Name, email address, password, and related details.
- Uploaded Data: Medical imaging files (e.g., MRI, CT scans) and any notes you add.
- Communications: Messages or requests sent to our support or privacy teams.
2.2 Information Collected Automatically
- Usage data such as log files, device type, browser information, and IP address.
- Cookies or analytics identifiers that help us understand how the Service is used.
3. How We Use Your Information
We use your information to:
- Provide, operate, and improve the Service
- Display and process your uploaded imaging data
- Authenticate accounts and maintain security
- Respond to your requests and communicate updates
- Conduct internal research and model training using de-identified data
- Comply with legal obligations
Kaymo does not use or share personal data for advertising or third-party marketing.
4. Internal Research and Model Training
Kaymo may process de-identified or aggregated data internally to:
- Enhance the quality and accuracy of visualizations
- Develop and test AI algorithms
- Improve user experience and system performance
These activities are conducted only within Kaymo. We do not share identifiable user data with external researchers, partners, or the public.
5. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your data based on:
- Consent: When you voluntarily upload data and agree to this policy.
- Contractual necessity: To deliver the Service you request.
- Legitimate interests: To improve, secure, and develop the Service.
- Legal obligations: To comply with applicable laws.
6. Data Retention
We retain personal data only as long as necessary to provide the Service, fulfill legal obligations, and conduct legitimate internal research. De-identified data may be retained indefinitely for research and product improvement.
7. Data Security
We use administrative, technical, and physical safeguards to protect your data, including:
- Encrypted data transmission (HTTPS/TLS)
- Restricted internal access
- Secure cloud storage
8. Data Sharing
Kaymo does not sell, rent, or trade personal information. We may share limited information only with:
- Service providers who support operations (e.g., hosting, analytics) under confidentiality agreements.
- Law enforcement if required by law or legal process.
9. International Data Transfers
Your data may be stored and processed in the United States or other jurisdictions where we operate. We use standard contractual clauses and equivalent safeguards for international transfers as required by GDPR.
10. Your Rights
Depending on your location, you may have the right to access, correct, delete, or request a copy of your data. You may also withdraw consent or object to processing. To exercise these rights, contact privacy@kaymo.me.
11. Cookies and Analytics
Kaymo uses cookies for authentication and performance. You can control or disable cookies in your browser settings, though some features may not function properly.
12. Children’s Privacy
Kaymo is not directed to children under 18. We do not knowingly collect data from minors.
13. Changes to This Policy
We may update this Privacy Policy periodically. We will post the updated version on kaymo.me with a revised “Last Updated” date.